The contents are brand new and still second-to-none but the bottles, and/or lids, and/or indicator caps have cosmetic imperfections. Since we demand nothing short of perfection for our customers, these guys fall short of our high standards and are therefore offered at a discount. Of course, we still stand by the contents of these bottles, just like any other. So if you can look past a little chip or a crooked label then grab yourself a steal! Go ahead, take a look; you might find your favourite shade or one you've had your eye on!